SMS Alert
Bank is forwarding various transactional, informative, promotional, educational SMS alerts to customers on their registered mobile number.
Features:
SMS Facility On registration, A customer can get his account transaction details instantly on his mobile through SMS are as follows:
- ATM withdrawal.
- Cash Deposit / Withdrawal.
- Inward / Outward Clearing.
- RTGS / NEFT IMPS Fund transfer.
- Loan EMI
- Deposit Maturity intimation
- Inoperative SMS
- ECS
- Promotional SMS
Documentation
- Register your Mobile number with your bank account.
- Register for SMS Alert.
Frequently Asked Questions
What is the SMS Alert Service?
Pune Peoples Bank SMS Alert is a service that allows you to stay
updated on your banking transactions on PPC bank account on your
mobile.
What transactions are covered under SMS alerts?
You will receive SMS alerts for the following transactions:
- ATM Withdrawal: Notifications for every withdrawal from ATMs.
- Cash Deposit/Withdrawal: Alerts for cash deposits or withdrawals made at branches.
- Inward/Outward Clearing: Notifications for cheque clearances, both received and issued.
- RTGS/NEFT/IMPS Fund Transfers: Updates for all fund transfer activities, whether received or sent.
- Loan EMI: Intimation about loan EMI due or debited.
- Deposit Maturity Intimation: Alerts for fixed deposits or recurring deposits nearing or reaching maturity.
- Inoperative Account Alerts: Notifications if your account becomes inoperative due to inactivity.
- ECS (Electronic Clearing Service): Alerts for ECS debits or credits in your account.
Which are mandatory alerts to Receive SMSs?
As per RBI guidelines mandatory alerts include alerts for debit
cards transactions (ATM/ POS/ Online), Internet Banking
Transactions, Mobile Banking transactions, UPI transactions,
Beneficiary/ Payee Registration & OTP (One time password).
Do I have to register for the Mobile Alert service? If so, how?
You can register for SMS Alert at your nearest branch. Fill out
the SMS Alert registration form and link your mobile number with
your account.
How secure is SMS Alert?
SMS Alert is highly secure as it only provides transaction alerts
and about new schemes, offers, and services. PPC Bank will not
charge you any maintenance charge for the same. However, the
normal tariff of mobile service operators applies when you send a
SMS.
What should I do if I change my mobile number?
If you change your mobile number, it is important to update it
with the bank to continue receiving SMS alerts. Follow these
steps:
- Visit Your Branch: Go to the nearest branch of your bank.
- Fill the Request Form: Complete the mobile number update form provided by the bank.
- Provide Identification: Submit a valid ID proof along with the form for verification.
- Submit the Request: Hand over the form to the bank official.
- Confirmation: Once processed, you will receive a confirmation SMS on your new number.
What happens if I don’t receive an SMS alert?
If you don't receive an alert for a transaction, please:
- Ensure your mobile number is registered correctly with the bank.
- Check if there are any SMS service interruptions with your telecom provider.
- Contact your branch for further assistance.
Can I opt out of receiving promotional SMS?
Yes, you can opt out of promotional SMS by submitting a request at
your branch.
Can I have more than 1 account linked for the facility?
Yes, all accounts linked to your Customer ID can be linked to this
facility.